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It's 2008 and we have "great gifts & more!!"  How may we help you?

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Customer Comments
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Currently, during daytime hours, we are out of the office, at a client's site.  WE ARE STILL OPEN FOR BUSINESS, THOUGH!!  All telephone and e-mail messages will be answered, when we return to the office, each evening or early the next morning.  We apologize for any inconvenience this may cause.
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For what our Horsehair Art customers are saying about us, click here.

For what our eBay customers are saying about us, click here.

For what our other customers are saying, just read on . . .

Hi! I received my order today, July 3, here in Pittsburgh, PA. Very quick shipping. Thanks! The (Canada souvenirs) products are great and I will definitely be returning to buy from you again. Just wanted you to know that I was very satisfied. Thank you!
Jim F., Pennsylvania, USA  2008/07/03

Hi Dan, Just a quick note to let you know that the Bear Claws arrived the end of last week.  Thank you also for the card; that was a nice touch!  Cheers,
Andrew H., Japan  2008/03/16

Dan: Thanks for your messages and follow-up. The Moose Mugs arrived February 22 and I am so excited about giving them as a gift. Thank you for the great customer service and exceeding my expectations!  Best regards,
Nancy D., Kansas, USA  2008/02/27

Dear Dan, They are great (custom-made Inukshuk keychains)!  European management loves them too, I will now send a few to our Canadian office (I know, not very efficient J) – hopefully they’ll respond the same way!  Thank you again for your help, I really appreciate your fast response (from first email inquiry to final custom made product within a month, wow)!  Take care,
Nicolette V., Asentus Consulting Group Ltd., Netherlands  2008/02/12

Hi Dan, I wanted to thank you so much for sending us the new (moose) mugs!! They are in perfect condition and packed away till next year when we will use them. We really appreciate the way you satisfy your customers! Happy New Year!
Toni M., Washington, USA  2008/01/27

Hi, Got them (moose mugs). Thanks so much. I have been trying to get these for many years.
Jenni M., Australia  2008/01/25

Hello Dan, I received the (moose) mugs today and they are awesome! Thank you so much! It's a shame that I can't leave feedback the ordinary eBay way because you would have received top feedback from me! Thanks again & best regards.
Johan S., Sweden  2008/01/22

I paid Paypal for two moose mugs for my brother's birthday party on January 25th. Thank you so much for being so creative. Coolest gift ever.
Stephen W., Michigan, USA  2008/01/17

Hi Dan, Happy New Year to you too! My daughter and her husband were absolutely thrilled. I swear Darran was so excited you'd think he had just received the crown jewels! I was able to get a picture of them (moose mugs) and he took them both and put them away in a safe place (they have a 2 year old). I don't think he even trusted my daughter to hold one. It has to be the best gift he ever received. Then I elaborated a bit and told him how i found you and that you use the original glassblower etc etc... Thank you! It was great moment. I gave them on Christmas Eve hoping to have an eggnog but he wouldn't dirty them.  Thanks again,
Shannon W., Quebec, Canada  2008/01/17

Just wanted to tell you what a great gift (moose mugs) this was for my son who is a huge fan of Christmas Vacation and Chevy Chase. Thank you for the prompt delivery.
Trudy F., Illinois, USA  2008/01/04

Hi Dan, The (moose) mugs arrived in perfect condition! Thank you so much. I can't wait for my husband to open these on Christmas Eve (we always sneak one present on the Eve).  Thank you very much for the free shipping...I really appreciate it. Christmas Vacation is my husband's and my favorite Christmas movie, and this is the first time I've thought seriously about starting a Christmas Vacation collection...I'm so happy to have found Canadian Moose! There is a lot of Christmas Vacation junk out there.  Enough babbling...I'm just so excited!  Thank you and Merry Christmas, Happy New Year, etc....
Michele C., California, USA  2007/12/21

Dear Dan, I GOT THEM (moose mugs)! They are even better than I expected and they came one full day before I expected them. I can't wait to use them this holiday!  Thank you so much for a fantastic shopping experience and an even more fantastic present!  Hope you and yours have a wonderful holiday!
Kim M., Pennsylvania, USA  2007/12/17

Thank you sooo much for getting me the glasses (moose mugs) so fast and they are better than I expected.  Thanks again.
Nora L., Alberta, Canada  2007/12/17

Just a note to let you know that the Moose Mugs arrived safely and they are wonderful! We will be drinking eggnog along with Clark and Cousin Eddie this year :) The fact that they are made by the original artist adds a lot to the meaning. Happy Holidays!
John H., Pennsylvania, USA  2007/12/15

Hi all arrived well. Very cold here, will give them (moose mugs) a test run tonight with a warming winter warmer drink.  Thanks and may we wish you a very merry Xmas.
Steve and Jennie B., UK  2007/12/14

HI Dan!!! I just wanted to let you know that I received the (moose) mugs and they are fabulous!!  I love them!
Lindsey F., Illinois, USA  2007/12/13

Hi Dan, Thank you for such a quick and personal service. Why can't everybody be like you!
My boyfriend and I love Christmas Vacation and have been looking forever for these glasses (moose mugs), he'll be thrilled on Christmas day when I serve up his egg nog.
Kind regards and happy holidays
Claire D., UK  2007/12/11

Dan... THANK YOU SO MUCH!!!!! YOU ROCK!!!!
I WILL LET YOU KNOW THE MOMENT THEY (moose mugs) ARRIVE!!!! 
I AM SO HAPPY!!!!!
BEST, 
Nicole K., Connecticut, USA  2007/12/11

Hi Dan, got my (moose) mugs today, they're so hilarious! Can't wait for them to be unwrapped so I can fill 'em up with eggnog! lol.  Peace
Laura P., Connecticut, USA  2007/12/11

Thanks for taking the extra time to help me.  My son is a "Christmas Vacation" nut and he's going to love these (moose mugs)!! (We'll probably be back for more!!)
William D., Kentucky, USA  2007/12/10

Hi Dan, Just wanted to let you know the (moose) mugs have arrived and I cannot wait for my husband to open his present. They look awesome!  Thanks, again,
Madlyn M., Alberta, Canada  2007/12/10

The (moose) mugs came today and I am enjoying some eggnog.  Thanks for the exceptional service, Dan.
Thom M., California, USA  2007/11/28

(Moose) mugs came in today. They look fantastic. Thank you.
Bob B., Virginia, USA  2007/11/20

Thank you for your help.  You have a wonderful and fast service.  So I hope I will be as soon as possible a new owner of two wonderful moose mugs made of glass. The plastic ones you can find now everywhere in the web are not the originals and it is completely true what you say: drinking out of glass is much better than drinking out of plastic…The (moose) mugs are a special birthday present for my husband (he loves the movie..) and his birthday is on the 6. December. Perhaps I will have luck and the post will be here until this date…With best wishes to you and your team
Stephanie S., Germany  2007/11/20

Hi Dan, I have just received my replacement Moose Mugs, thankfully, completely intact. Thank you so very, very much, your service is second to none (alas, service is something which is sometimes in short supply in the U.K. these days).
Thank you once again and although it is a bit early, may I take this opportunity to wish you a very merry Christmas and a happy, healthy, and prosperous new year. Warmest wishes,
Sandra F., UK  2007/11/20

I've been looking for these (moose) mugs for years. My father has loved them ever since he first saw 'Christmas Vacation.' I look forward to giving them to him this year!!
Amy S., California, USA  2007/11/14

Hello, Items (Bear Claws & Moose Spoons) received this morning. Perfect!  Thank you for the transaction!
Claudine R., France  2007/11/05

Dan, I received the order (custom gel packs), thanks a lot, they look great. It's a pleasure doing business with you.
Chantal M., Alberta, Canada  2007/10/22

Hi Dan, Just to let you know that I received the (maple syrup) candies today. We all tried one at work and proclaimed them absolutely delicious!!! Thanks for your great service and fast delivery.
They will make a very unique and fun gift for the guests at my daughters wedding and fit right in with the "Fall" theme. Thanks again.
Shirley P., B.C., Canada  2007/09/21

Good evening, Dan, Received package today, Thursday 30th. Brilliantly packed, no damage. All three (moose mugs) are flawless and so I am pleased to say that all is well. Please thank the artist for me.  Sadly it means I have no need to contact you any more, though you never can tell - you may want a photograph, I may want some punch bowl antlers. Until then, I wish you and your family all the best. Cheers.
Glenn R., England  2007/08/30

Hi Dan, I received our order (lapel pins) today. Thank you for processing it so quickly. We will definitely keep you in mind for future orders.
Eva W., Illinois, USA  2007/08/15

Just letting you know I received my order and they (moose mugs) look great. I can’t wait for X-Mas.  Thank You
Steve T., New Jersey, USA  2007/05/02

Hi, Dan......I just wanted to let you know that the Fedex package of tattoos and napkins arrived today. I'm very pleased with the products as well as your excellent customer service and fast shipping. Should we ever have another Canadian-themed party, I'll definitely remember CanadianMoose.com!  Thanks!
Sandra M., Illinois, USA  2007/03/12

Thank YOU so much for making our birthday bash a success! We will be ordering several more moose mugs, so keep my info handy! We love our meeses and can't wait for Christmas vacation to get here.
Barbara C., Georgia, USA  2007/02/04

The (moose) mugs are absolutely ADORABLE – even cuter than I thought they would be. Not sure if I’ll be able to wait for the holidays to use them. Keep up the good work.
Cathy E., Ohio, USA  2007/02/02

Thank you! The (moose) mugs arrived in perfect shape. My intent was to hang onto them until Christmas and give them to my husband then. But I opened the box when it arrived and couldn't resist giving them to him that day! Thanks for a great, fun product.
Jaime N., Iowa, USA  2007/02/02

Thank you. The (moose) mugs are great and I've recommended the site to some friends. Can't wait to surprise my 19 year old next Christmas.
Patricia L., Maine, USA  2007/02/02

Hello, I just wanted to let you know the gift (moose mugs) was a success. It is hard to surprise my husband, and this gift really put a smile on his face! The product is wonderful and of high quality. Thanks again!
Noula D., Wisconsin, USA  2007/01/23

Dan, The (moose) mugs were a great hit for Christmas! I appreciate you getting the order out and worrying about the invoice paperwork later. At least, with the paperwork, I know where to go back to. Thanks very much,
Kim F., Washington, USA  2007/01/23

Hello Dan, We received our moose mugs this morning and we are tickled to get them and can't wait for Christmas to come so we can delight our grandchildren. Our sons grew up watching the movie yearly and it's still one of our favorite X-mas activities.  The (moose) mugs will add to our future holidays. We already have a fake squirrel for the tree and my wife spent four hours one Saturday in the fall creating the fried cat which was the addition for this past X-mas. Thanks again,
Mike T., Virginia,  USA  2007/01/19

I just wanted to say thank you for shipping so promptly. The moose punch bowl glasses and antler punch bowl attachments were the hit of Christmas. I have recommended you to all my friends that love Christmas Vacation.  Thank you again for helping me to give a very memorable gift.
Therese M., California,  USA  2007/01/19

Dear Mr. Herauf, We had a wonderful Christmas! My husband loved the Moose Egg Nog Glasses. We are truly a Griswold Family.
Mary M., Pennsylvania,  USA  2007/01/18

I would like to thank you for helping me out with the Canadian Flags. Thanks again for your return call when we got cut off. It is unusual in this day and age to reach a live person on the other end of the phone, and you guys went above and beyond!! Kudos to you!! Thanks again and I hope you have a profitable 2007.
Julie B., Pennsylvania,  USA  2007/01/12

Thanks for the (moose) mugs they were awesome and quite a hit!
Catherine C., Maryland, USA  2007/01/11

Hello again, I received my (moose) mugs today. I was just getting ready to call FedEx and they showed up at the door. Thank you for everything I really love the (moose) mugs. My father has been looking for them for years, he will flip when he sees them.  Thanks,
Stacy C., West Virginia, USA  2007/01/09

Hello Dan, Well the 2 Moose mugs arrived in beautiful shape today. I have put them with their two mates in their packing box and have been stored on a shelf until our next holiday season. I want to thank you one more time for your wonderful service. You don't see many companies like yours today that stand behind their products as you have. I have told many friends of your Moose mugs and of your company.  Good luck and a prosperous year to you and your company.
Robert C., Arizona, USA  2007/01/09

We got the (moose) mugs both timely and in perfect condition and love them. Thanks!
Dave W., Washington, USA  2007/01/08

Dan, I received my Moose mugs and am thrilled with them. I can't wait to give them to my husband at Christmas. Thank you for your help. It was a pleasure doing business with you. Your customer service is GREAT!!!!!!
Deanna S., Pennsylvania, USA  2006/12/23

Hi Dan...........My wife Dorothy ordered a set (Moose Mugs) from you on Thursday at 1:00am and I am happy to say they made it here Fed-Ex today Saturday......The (moose) mugs are so cool....We got them for my brother In-Law...he is a fan as we all are of the movie... My mother In-Law now wants a set so I am sure we will be ordering more.....Thanks and Happy Holidays.......
eBay customer, California, USA  2006/12/23

Message for Dan in Calgary, received moose mugs, absolutely brilliant, will be a great surprize gift for my wife Sue, Many thanks again for your help have a wonderful Christmas and all the best for a prosperous New Year. Regards.......
Trevor W., England  2006/12/21

Hello Dan! I just received the (moose) punch bowl antlers and they are sooooo fabulous! I love them! Thank you! Thank you! I hope that you have a great holiday! Thanks again,
Erica D., Massachusetts, USA  2006/12/20

Hi Dan, I received my moosehead mugs & they are great. I will find the time to go on e-bay, but for now I just wanted to thank you for getting them to me so quickly! I wish all my internet shopping was so easy! Have a great Holiday,
Kathy M., Ohio, USA  2006/12/20

(Moose) Mugs arrived safe and sound - thanks so much. Have a great holiday -
Holly B., Maryland, USA  2006/12/18

Thank you so much for all of your wonderful customer support! I received my (moose) glasses today and they are great. We are a long way from home (my husband is stationed in Japan) but these really help the holiday spirit. My father is flying over here for Christmas and I know this is going to be the greatest gift ever! Thank you again for all of your help and for shipping all the way over here. Happy Holidays!
Fallon S., US Military, Japan  2006/12/15

Dan, I wanted to let you know that the package arrived today with the replacement moose (mug) glass. The herd is complete! Thank you very much for your assistance. I look forward to doing business with you again soon!
Robb G., Oklahoma, USA  2006/12/14

I am sure you have more than enough to do without reading emails, but as a first time customer, I would like to say thanks for being on top of your game, its very much appreciated.
Charles F., Montana, USA  2006/12/12

I have received my order. The (Moose) mugs are beautiful and received in perfect condition!  Thanks,
Maureen R., Massachusetts, USA  2006/12/06

Hi Dan.  Just to let you know the (Moose) mugs arrived safely (and in one piece) this morning.  I have left feedback on eBay.  The (Moose) mugs are great.  I look forward to seeing my husband’s face on Christmas day!!  Thanks for all your help and have a great Christmas
Jenny N., UK  2006/12/05

Hello, My husband and I are recently married.  One of our traditions is watching Christmas Vacation.  I can't wait to drink eggnog from these (Moose) mugs after my husband opens the present on Xmas morning!  Thank you!
Andrea O., Colorado, USA  2006/11/28

Hello Dan, I just wanted to thank you for the absolutely FABULOUS customer service. You were able to get me the souvenirs the first time around with a very short time window and saved the day. This time, you went above and beyond the call of duty to track them down for us. I just want to say thanks for all your help. You've certainly made me look very good - my boss is very happy!  Thanks again for everything,
Annie C., New Jersey, USA  2006/11/28

Hi, I got the (moose) mugs on Nov.23rd...they looks great. Thanks again and have a great Thanksgiving.
Jennifer T., California, USA 2006/11/23

Wonderful! I'm so excited - my husband has been looking for these (Moose Mugs) for years!
Sandra L., Pennsylvania, USA  2006/11/22

My German boyfriend has been saying for several years about how cool it would be to have some moose eggnog glasses like the one in that crazy movie (he has no clue what eggnog is but that's beside the point!). So I went online and googled "Chevy Chase" and "moose mugs". Lo and behold, I found your website and jumped for joy. You will make a 45-year-old German guy the happiest "kid" in town this Christmas....provided the moose mugs arrive in time. I'm crossing my fingers that they will.
Elizabeth B., Germany  2006/11/10

Hi! I got my (moose mugs) glasses today, Nov. 8th! I am so excited. They are just as great as I imagined they would be! Thank you so much.
Erin O., New Hampshire, USA  2006/11/08

Dear Mr. Herauf, Thank you so much for your prompt reply and help with this matter!  I just sent two photos of the Moose Mugs (taken on my black stove). I hope these will suffice.  I look forward to getting the new (moose) mugs and enjoying them this Christmas and for many years. I will also recommend your company to my friends and be happy to order more items from you. Thanks again for your excellent customer service!
Betty V., Wisconsin, USA  2006/11/06

Hi Dan.  Sorry not to have got back to you earlier but the Moose Mugs arrived safe and sound and are excellent, thanks for your speedy response to our order!  Best regards.
Andy C., England  2006/11/05

I just received two of your (moose) mugs and they are awesome. I had to order two more.
Patricia M., California, USA  2006/11/04

Dan, Thanks for the quick response. When the first two (moose mugs) arrived, I thought..."We'll need more than two of these!" They look great. Have a good week.
Bill G., Principal, Ohio, USA  2006/10/23

Thank you so much for taking care of this problem. I will certainly keep you in mind in the future for gifts, etc.
Linda M., Colorado, USA  2006/10/23

Hello again Dan, Please know that I have received my order and the two (moose) mugs exceeded my expectations!  I can't wait to see the expressions of my brothers when they open their Christmas presents... will let you know.  Thanks again... and btw... the packaging was also impressive.  Sincerely,
Marie L., New Jersey, USA  2006/10/18

Dan, I appreciate the prompt, friendly service. I especially enjoyed talking with you yesterday about the history of the (moose) mugs. Have a good week.
Bill G., Ohio, USA  2006/10/17

Keep making these beautiful glass (moose) mugs! I've won 2 of your (eBay) auctions and your glass (moose) mugs ARE far superior than the acrylic and cheap glass ones your competitors are selling.
John O., California, USA  2006/10/16

Dear Dan, WOW! I can’t believe how quickly my Moose Mugs arrived! In just 2 days! That gives me 80 days until Christmas to learn the fine art of drinking eggnog from between antler tines.  I also appreciate the fact that you efficiently and professionally packed the Moose Mugs as though they were radioactive nuclear waste!  Thank you,
Mary Jo C., California, USA  2006/10/12

Hello, Dan.  Just wanted to let you know we received the Moose Mugs today (5 days ahead of the FedEx tracking information!) and they are fantastic! All appear to be in perfect condition. They are indeed a work of art. The photos on the webpage when viewed on our laptop computer do not do them justice. We have it all planned out how we are going to surprise our kids with them on Thanksgiving holiday. They will be very, very surprised. "Christmas Vacation" is the adopted holiday movie for our family.
Thank you for creating a truly unique and outrageously silly gift item. They will be our 'legacy' to our kids. haha!  Cheers!
Don and Gail B., Florida, USA  2006/09/08

Dear Dan, You're right. I opened the box, saw the 17" manual (for the Adirondack footrest), and without measuring or unpacking, I assumed it was the 17"rest.  All is good. Sincere thanks for your swift response and concern. What a great company.  I'm sure we'll cross paths again.  Best,
Peter F., California, USA  2006/09/01

Thank you sir!!  I am looking forward to enjoying the (maple syrup) candies and sharing them with my wedding guests!
Andrea T., Texas, USA  2006/08/30

Good morning Dan....  Thank you, thank you, thank you.......  The flags made it and will be up shortly.  Look forward to working with you again.....
Dave C., Illinois, USA  2006/08/02

Hi Dan, Thought I would let you know I just received the (maple syrup candies) order from Cleary's via Canpar.  What great service!  The (maple syrup) candies are excellent, trying out one now.  Thanks again for all your help.
Kathryn W., University of Toronto, Ontario, Canada  2006/08/01

Hi Dan, Got the (Adirondack) chairs last night and we love them.  They are exactly what I was hoping for.  Thanks so much.
Mary F., Alberta, Canada  2006/07/12

Hello Dan!
Just a quick note to let you know that we had a fantastic day last Friday – the first ever Canada Day celebrations in London was a great success!  We were told that 30,000 people came to the celebrations, and our family fun area easily had over 1000 visitors.  I am sending you a few photos of the event, and of the tattoos.
Of course the tattoos were extremely popular with kids and adults (about 50/50 I would say!), people loved them and several people left with several plastered all over.  They were popular not only with Canadians, but all the other people who were visiting.  One little guy wanted about 4, and could not speak any English (kept pointing at himself saying “Italiano!”); he left with both the "Canadian Boys Rock" and "Canadian Girls Rock" tattoos, and a few more.  Not sure he understood the girl one, but maybe he really thinks “Canadian Girls Rock”!
At the end, when we finally closed, and only because we ran out of tattoos (or so we thought - we had about 50 left over, these were misplaced we found them yesterday at a bottom of a bag).  We went two hours past our closing time because so many people wanted tattoos.  The tattoos were a great chance to talk to people and I have to say it is wonderful when people tell you how much they love your country, and want to have a tattoo to show their feelings!  All that because of some little tattoos.
I have made a recommendation that we use CanadianMoose.com again for next year and buy at least 2000 tattoos, and with their popularity this year, I am sure we will get the budget for the next Canada Day in London!  I will put your name on my suppliers list for the organisers and I truly hope they contact you.
Please let the Tattoo Man see the photos and let him know what a hit the tattoos were at our event.
With Warm Regards,
Dolores M., Volunteer Coordinator
Family Fun! Canada Day London 06
in Trafalgar Square, London, England  2006/07/06

Thank you very much Dan!  Just got the FedEx notification so I can track the order. Will let you know when the package gets here.  I will definitely put your name on my recommended suppliers list!  We look forward to seeing and using those tattoos.  All the best!
Dolores M., Organiser - Family Fun Activities, Canada Day London '06, London, England  2006/06/22

WOW! Thank you so much! I just received the order (Canada souvenirs) you sent, in today's delivery. Thank you for being so helpful with my order and sending everything so quickly. I'm so impressed! If you run across those inflatable beach balls anytime in the future, please let me know.  Again, thank you so much for your help.
Chantal F., Pennsylvania, USA  2006/06/19

Thank you! We're off to Portugal and the many times we have been there, I often wished for some sort of sand and wind break so I'm hoping this (Windscaper) will fit the bill. We go for the wind for windsurfing and kitesurfing but while just relaxing on the beach, its nice not to be sandblasted.
Brian P., NT, Canada  2006/06/19

Thanks for the excellent customer service. Our friend is getting married and the entire department went in to get these (Moose Mugs). Hope these pictures help future production. Please let me know if you need any other info. 
Pati M., Missouri, USA  2006/06/07

Dear Dan, Just wanted to let you know that we received the lanyards bright and early this morning.  I appreciate all your efforts in getting these together and shipped so quickly.  The Global group is hosting a meeting and these will be a nice touch as one of the takeaways from the meeting (we can wear our company IDs and show off our global pride at the same time!).  Again, many thanks for your prompt and efficient service. It has been a pleasure doing business with you!  Best regards,
Annie C., Bayer HealthCare, New Jersey, USA  2006/06/05

You're awesome Dan.  Many thanks for the (souvenirs) link.  I've bookmarked your site.  Thanks again.
Kristin B., Missouri, USA  2006/06/01

Good morning Dan, I would like to thank you and your people to make this wonderful transaction so easy for me. Everything (Canada Day party supplies / Canada souvenirs) is perfect I was short only of one temporary tattoo but I'm not worry about this refund, I have a funny feeling that I will run out of some of the article because here in the UK the Canadian go crazy. I will probably order some more articles in the near future. I wish it will be easier for me to get some Canadian fabric especially with maple leaf on them or Canada print. I'm the only one who does the sewing and I can't keep up with them.
Like I said thank you for all the help to provide me with what I need and hopefully to talk to you and do more business.  Sincerely yours
Sylvie G., Canadian Forces Base, Det Daws Hill, UK  2006/04/25

My (Petit Point) pieces arrived today in the mail. They are beautiful. Thanks Dan. The (Petit Point) pieces really are lovely; we are so glad to have come across your site on our search.  We look forward to doing more business with you and Carol.
Monique B., NY, USA  2006/04/20

Dan, the package arrived today in San Diego. My stepmother was impressed with the (Petit Point) pieces and said they were beautiful. I have a few (Petit Point) pieces there that she will be sending to me. I'll let you know my own feedback when they arrive, but so far so good!  Thank you very much!
Monique B., NY, USA  2006/04/17

Dear Dan, I am back in the UK now having visited New York and I just wanted to say thanks very much for the moose mugs  which I collected from my friends.  They all arrived safe and sound and were very well packaged so they survived the plane journey back to London as well.  You were quite right - I am absolutely delighted with them! they are fantastic!  My only regret is that I didn't get more, so don't be surprised if you get another order from me in the near future!  Thanks for your assistance with this and have a nice day.
Sharon M., England  2006/03/31

Dear Mr. Herauf, I really appreciate you helping me replace the Lacrosse (bead) necklace I was looking for!!  You have no idea how excited we are that we can buy a replacement for the broken Lacrosse (bead) Necklace...  It was so nice of you to not only respond SO quickly to my e-mail... but you went the extra mile and gave me a link not only to the correct website where I could buy the necklace-- but to the exact page itself!!!  Outstanding!!  I am so thrilled to know that there are people like you in the world who put a Human Touch into what they do via the internet... If I am ever in the market for anything else you can bet I will look to your company FIRST!!!  I will also be sure to spread the word of your good deed to my neighbors and best friend - who happens to coach and referee for MANY Lacrosse and soccer teams!! Hopefully they will be able to throw some business your way... Thanks again !  Sincerely,
Candice L., NY, USA  2006/03/09

Greetings, Dan.  Wanted to let you know our Moose Mugs arrived in perfect condition! They're a riot!  They are headed for Las Vegas with us shortly to present to our son at his 40th birthday bash. They are going to be the hit of the party!  Your service and communication was great! Your site is in "favorites" for a return visit.  Thank you!  Sincerely,
Kittie Lou E., Oregon, USA  2006/02/15

Dan: Thanks, they (Canada flag bead necklaces) are awesome. We'll all enjoy wearing them in Panama and showing off our Country Canada Pride.
Lori H., Ontario, Canada  2006/02/15 

Thank you, You are GREAT and your product (long distance telephone calling cards) has been great for us and you have always been helpful.  Thank you,
Louise W., Connecticut, USA  2006/02/09

The Moose Mugs arrived late last week in perfect condition! Thanks very much! 
Terry C., Michigan, USA  2006/02/06

Dan, Thank you for your immediate response to my voicemail.  Here are the (moose mug) photos you requested.  It’s very evident you have the ethics and customer service to keep people coming back.  My wife has her own business and the greatest compliment anyone can give is a referral.  I will keep recommending your website to all my friends.
Thanks again,
Dave W., Missouri, USA  2006/02/04

Thank you for getting back to me so quickly.  I appreciate the customer service.  I love the (moose) glasses and will recommend them to all my friends.  Thanks again.
Brian O., Washington, USA  2006/02/03

I received the (Petit Point) piece and it is just what I wanted.  Thank you very much.  I appreciate your follow up on this purchase.
Jerry S., Illinois, USA  2006/01/16

Thank you Dan, for acknowledging my order!
We are going to give these (moose) mugs to our son and daughter in law at their birthdays as we celebrate with a large group in Las Vegas.....it's going to be a riot! We're all flying in to meet each other! We watch the Christmas Vacation video every year together and laugh our fool heads off. My son, turning 40 this year says, "We just GOTTA get some of those (moose) mugs!" hahaha....little does he know I FOUND you and the (moose) mugs! I will probably be purchasing a few more later on.
You have some very unique and wonderful merchandise, and I'm anxious to have some time to look at it further.  What a NEAT place!  Thanks again!
Kittie Lou E., Oregon, USA  2006/01/16

Dan Got the (moose) mugs - wow!  They're simply the coolest holiday collectible around. :)  Thanks again,
Michael K., TheGreenHead.com, Illinois, USA  2006/01/13

Good Morning Mr. Herauf, Thanks so much for the information!  These (moose) mugs are fantastic and your site is fascinating.  I'm so glad I found it.  Your personal, informative response was so wonderful.  I certainly do appreciate it.  You, too have a great day and a fun weekend!
Kittie Lou E., Oregon, USA  2006/01/13

Dan, Just to let you know that my father-in-law was over the moon with his glasses (moose mugs), well worth the money and they arrived in time for Christmas.  You made such a great effort in getting the items to me very quickly.  Best regards.
Gina B., England  2005/12/29

Just wanted to let you know my son (23) absolutely loved the Moose Mugs for Christmas!  We always enjoy watching Christmas Vacation and this topped it off!  Thank You and Good Luck!
Carol G., Oregon, USA  2005/12/27

Dan, Just received the (moose) mugs!!  Thank you again for your help!  They are very nice ~ I'm sure he will love them!! :)  Have a wonderful day ~ and a very Merry Christmas!
Susan H., Ohio, USA  2005/12/23

Got em (moose mugs)!!!  They look amazing.  What a Christmas surprise this is going to be!!  Thanks a million!!!  You will be the hit of Christmas Eve.
James K., Massachusetts, USA  2005/12/23

Hi Dan, They (moose mugs) just arrived and my husband said they look great.  I am at work and haven't seen them yet.  So thank you again for the great service and have a great holiday.
Barb S., Ontario, Canada  2005/12/23

Dan.  The moose mugs arrived safely last evening.  They look great!! I  can't wait to see the smiles on everyone's faces....Thanks so much again!!!
Tammy D., Pennsylvania, USA  2005/12/23

I just wanted to say thank you for sending me the moose mugs I ordered.  I know you must be very busy at this time of the year.  Thanks again.  Have a wonderful holiday.
Catherine N., Massachusetts, USA  2005/12/22

Hi Dan, My herd of moose arrived today – much earlier than I expected and much nicer than expected!  The (moose) mugs are wonderful … absolutely perfect and I can hardly wait to share them with my family in London (England) this Christmas.
The pictures don’t do the moose mugs justice.  They are amazing.  And everything was so well-packed.  And they got here so quickly!  I just can’t think of enough good things to say.  Thank you.  Thank you.  Even though I paid for them, I feel like they are gift from you because they are so great.  I’m following your advice to leave them in their boxes and carry them on board the plane. No risk of hurting these babies!
Again, thank you for such quick, efficient and friendly service on such a perfect product.  Smiles,
Carolyn R., Kansas, USA  2005/12/13

Hi! Just wanted to let you know the (sports bead) necklaces arrived yesterday.  Thank you to both of you.  The (sports bead) necklace producers even left a message on my machine saying they were being sent on Saturday and I really appreciated that!  Please thank them for coming through for me.  Thanks again and if there is anything you need from me, let me know.
Marijana P., Alberta, Canada  2005/12/12

Hello - I just received my "moose mugs" and I am absolutely thrilled with them as I know my husband will be.  He is an avid fan of the "Christmas Vacation" film and now he can add these to his collection of movie memorabilia.  Great packaging and fast delivery.  I really liked the "status update" - it was like waiting for Christmas morning - you never know until it surprises you.  Thanks again from your neighbor down south. 
Karen D., Connecticut, USA  2005/12/08

Just wanted to write and say I got the (moose) mugs and they are wonderful.  Thank you for the prompt service and excellent product.
Kortney K., Alabama, USA  2005/12/06

Hi my name is Leonie - from Geelong Australia - I am just sending you this e-mail to let you know that I have received my moose egg-nog mugs yesterday - they are beautiful.  Thank you ever so much for your great communication and speedy delivery to Australia.  Thanks again.
Leonie P., Australia  2005/11/28

Dear Dan Herauf!  I'm very happy about your mail, because I know that CanadianMoose is great.  I made some pictures, I hope it works.  Thanks a lot.  My parents will be the happiest people in the world on Christmas Day.  I love the Moose Mugs, because I'm searching the last 5 years for them.  Thanks, yours.
Manfred P., Germany  2005/11/23

Dan: Just wanted to say thank you so much. My sister Dabney in Texas received her Moose Eggnog Cups (moose mugs) today! She was thrilled. It will be our new tradition to add to her collection every year! Now she is truly ready to watch "Christmas Vacation" with her "eggnog" in her moose cups (mugs). Thanks for getting them to her in a hurry and thanks for making such a wonderful product.
Vicki H., North Carolina, USA  2005/10/26

Hey Dan, Just wanted to let you know that the moose mugs arrived today. I LOVE THEM!!!!!! My husband will be surprised...they are for his birthday tomorrow. Thanks,
Debbie E., Pennsylvania, USA  2005/10/26

Dan, Greetings!  It was great to talk with you the other day.  I just wanted to let you know we received, in excellent condition, our six (moose mug) goblets of soon to be Hunter Christmas Tradition!  Best of luck to you and Canadian Moose ... you will most certainly have great word of mouth advertising from us!  Sincerely,
Jerry and Wendy H., Oregon, USA  2005/08/04 

Hello Dan, The Moose Mugs are truly "A THING OF BEAUTY", and had the desired effect on my brother.  Thank You CanadianMoose.com!  Very satisfied customer,
Steve H., Wyoming, USA  2005/07/07

Hello Dan, I spoke to you many times before Christmas about ordering the eggnog cups.  I got them in good shape, and my Dad absolutely went crazy over them!  Thanks again for everything you guys do and for making my Dad a very happy man!  Sincerely.
Erin R., Oklahoma, USA  2004/01/10

Thank you so much for fulfilling my order (of Canadian souvenirs) so quickly.  The products were used for my daughter's Cultural Fair project spotlighting your beautiful country.  My daughter's presentation on Canada was yesterday and for her display, she had the syrup bottles with the cookies out, the hockey moose and flags on a large backboard.  It was a big hit and everyone commented on the packaging.  Americans here find it so fascinating to see the French words along with the English.  We sponsor a Canadian hockey player who is from Ottawa, he looked at her items and confirmed that it was a true presentation of your country.  I think our whole family learned a lot about Canada in these last few weeks, including every word of the national anthem!!  By the way, my daughter scored a 105 on the project out of a possible 100 points.  She received an extra five points for all her creativity in the display.  Thank you again for your products, it was great to be able to order from one place and get everything we needed to make the project a big success.  Most Sincerely.
Debbi L., Georgia, USA  2003/12/13

Two years ago I worked with two glass blowers and a ceramics artist to try to create an "eggnog moose cup" working from a still frame from the movie.  Got close, but no joy.  My son found your site a few weeks ago.  We couldn't believe it!  Thanks.
Mark B., California, USA  2003/11/26

Just a quick note to say how much I love my eggnog cups.  I ordered them for my father who has wanted them ever since I was a little girl.  Thanks to all of you, this will be one Christmas gift he'll never forget.  Thanks again and God bless!  Sincerely.
Nicolle Q., Nevada, USA  2003/11/19

Dan: UNBELIEVABLE...The eggnog cups have already arrived!!!  Thanks a million.
Roger D., Illinois, USA  2003/11/14

Dear Dan, I received my Moose Mugs on Friday.  Only one week from order to delivery...I was so impressed!!!!!  They 're really great looking Mugs...I can hardly wait to see everyone's face when I bring them out for our annual 'Christmas Vacation' movie ritual on Thanksgiving evening.  Thanks again.
Pat C., New York, USA  2003/11/10

Hello Dan: I did get the mugs today!!  Actually my husband opened the door and saw the boxes.  He knew though that I told him if anything comes don't touch it...just let me know!!  They are awesome!!!  I don't know if I can keep a straight face when we watch Christmas Vacation on Thanksgiving.  These are Christmas presents for him!! Thanks.
Colleen K., New York, USA  2003/11/07

Dan: I just wanted to say thank you for your prompt service.  The moose (eggnog) cups have arrived - the cups look FANTASTIC.  Very well done with high quality.  These are great.  Thanks again.
Roger D., Illinois, USA  2003/10/03

Hi Dan, Wow!!!  The (moose) mugs arrived today and they are terrific.  They were packed very well and arrived intact.  I don't think I can wait till Christmas to give them to my dad.  Thanks!!!!
Lynne B., Maryland, USA  2003/09/15

Thanks for the confirmation.  The eggnog cups are great and are destined to be a hit.  Thank you for your speedy and professional handling of this order.
Cindy R., Mississippi, USA  2003/08/26

Got the order (of maple syrup)!  Everything's great!  Thank you so much.  I wish my company was planning more trips to Canada so I could order more cool stuff from you!
Stephany C., Florida, USA  2003/08/26

Thank you!  These (moose mugs) will be a wonderful addition to the wedding and a welcomed surprise for the groom!  Thanks for your assistance with shipping so quickly.
Heidi H., Illinois, USA  2003/08/19

Thank you Dan.  I wanted to let you know that I received my Bear Claw Servers and was very pleased with the quality of the merchandise and the prompt arrival.  Thank you for being so nice and friendly.  I must say that this was the quickest and most helpful response I have ever received back when I had questions about a purchase.  I'm impressed.  I want to visit your country some day.  I have been lots of places but never to Canada.  I have always heard it is a very very beautiful place.  Cheers to you!
Rhonda M., Tennessee, USA  2003/08/19

Thank you Dan!  I will let you know when they (eggnog cups) arrive and the status of the shipment.  This will be the best party ever.  How much fun is it when you go to a party and you get a Moose "eggnog" cup and the Christmas Vacation soundtrack as a party favor?  I can't wait for the person who gets "Jelly of the Month" as the crown prize.  Thanks again and this will bring many laughs for the years to come.  PS. You don't know of anyone who can cook a turkey like the movie do you?
Laura S., Texas, USA  2003/08/18

Perfect (eggnog cups), you are the best..wait til I send you pic's...my husband is Clark Griswold....
Debbi K., Oregon, USA  2003/08/13

Thanks (for the Canadian souvenirs).  Love your website!!!!  Have a great day!
Julie T., Texas, USA  2003/08/12

Dan, Thanks for the great turn-around time on the shipment (of Canadian souvenirs), and for the great merchandise!  Better quality than I was expecting from the pictures.  I am an elementary school teacher and was very happy to find a lanyard for my ID badge with a bit of an 'international flavor'.  I will probably be ordering from your company again in the future.  Thanks again.
Patrick F., Nebraska, USA  2003/07/05

Hey Dan: Just to let you know that we've received our order (of Canadian souvenirs) - very pleased.  This reached us in La Paz in 10 days! - Wow - efficiency.  Thanks much - the Canadian Consulate will likely be back to you for future events!
Nicole T., International Development Assistance Consultant, La Paz, Bolivia  2003/06/20

Hello Dan, Thank you very much for the packet (of Canadian souvenirs)!  I got them today and I came straight from the post office to let u know that I got them.  I love this little moose and he looks soooo Kute!  This pack has already given me a BIG SMILE!  So just dropped by to say THANK YOU AND I GOT THEM.
Khine K., Sydney, Australia  2003/06/12

PERFECT!!!!!!!!!!!!!  Thanks so much (for the neckties).  Look forward to doing business with you again!  Cheers!
Heidi H., Ontario, Canada  2003/06/11

Hi Dan - thanks for your prompt service.  The shipment (of Canadian souvenirs) is heading to La Paz, Bolivia.  The Canadian Consulate is hosting a big Canada Day event - I am the consultant who is arranging the party.  These events are especially meaningful when Canadians are living overseas - appreciate your assistance.  I will pass your website over to my colleagues at the Consulate so perhaps you will get more business from them for future parties.  I look forward to receiving the order and appreciate your efficiency.  Best regards.
Nicole T., International Development Assistance Consultant, La Paz, Bolivia  2003/06/09

Hi Dan, Just wanted to let you know I received the package today with all my Canadian (souvenirs) stuff.  My mum and daughter will be thrilled that it came before they head off to England on holiday so they can show off some Canadian pride!  It was a pleasure dealing with your company and I will have no hesitation in recommending you to my Canuck friends! :-) .  Best regards.
Lise A., Dubai, United Arab Emirates  2003/06/04

Hi ya Dan, Thanks so much for the info.  I have faxed off the order this morning (which is still the middle of the night for you lot!).  Hey, I would MUCH rather have friendly, prompt correspondence than "bells n whistles" any old day!  If there are any problems with my order, please don't hesitate to let me know.  It's been a pleasure corresponding with you over this order and I look forward to receiving my Canadian (souvenirs) stuff!  Hope you have a super day!  Best regards.
Lise A., Dubai, United Arab Emirates  2003/05/20

Hello, (Canadian souvenirs) shipment has arrived here safely.  Thanks very much.  Best wishes.
Bernd G., Germany  2003/05/08

Thank you, I can't wait for next Christmas!  I plan to surprise my wife with eggnog (in a moose cup (mug), of course) and a newly purchased DVD of "Christmas Vacation", on the Sunday after Thanksgiving, to kick off our Christmas Season.  Thanks in advance for making it special.
Joe W., South Carolina, USA  2003/05/05

Dear Sir.  Received your USA-Israel Flag Lapel pins and they are fantastic.  The dozen I got are gone already.  I need to reorder and was totally unprepared for the demand.  Might need as many as 100 of them or even more.  Thank you.
Grant I., Florida, USA  2003/04/20

Dan, patience paid off.  The (horsehair) shoo-flies came today and they are very nice.  Thanks.
Keith C., Georgia, USA  2003/04/08

I just wanted to let you know - I received the moose plates and they are beautiful.  Thanks so much.
Penny M., Illinois, USA  2003/04/02

Just received them (dual flag pins) today, and they look fabulous, many thanks.
Mona L., Alberta, Canada  2003/03/19

Dan, Received the eggnog moose mugs (eggnog cups) in excellent condition.  Thanks for everything.  We'll send you a picture as soon as we get one.  Thanks again.
Jim & Beth W., Pennsylvania, USA  2003/03/18

Hey, Dan, you have been wonderfully attentive to my (souvenir flag shirts) order, thank you so much.  If all y'all are like that up there, I truly do want to be Canadian!  Thank you again so much for your time and kind attention.  All the best.
Barb G., Texas, USA  2003/03/05

Dan, I received the eggnog cups yesterday, just in time for the birthday party.  My son is going to be so surprised.  He had been trying to find some like this for several years and we found your website too late for Christmas.  They are perfect for his 40th Birthday.  Thanks again and we're very pleased.
Gail W., Mississippi, USA  2003/02/28

Hi Dan, Brill - Just to let you know that the parcel arrived safely this morning (Thursday): extremely prompt delivery, and all (maple syrup) items are great!!  Thanks again.
Helen T., Northern Ireland  2003/01/16

Hi Dan, Happy New Year to all at CanadianMoose!  I just thought I'd drop a quick line to say that I used the Bear Claws you sent to us at a dinner over Christmas and my sisters absolutely loved them and said they were by far the best salad servers they'd ever used!  You were right, quite a talking point!  Best regards
Elaine A., England  2003/01/07

Dan, my eggnog cups arrived today...safely packed into 750,000,099 cubic inches of dense foam rubber.  Are these not
the cutest things on the planet?  I'm taking one to work to use for my morning coffee.  No sense wasting a perfectly good moose (eggnog) cup on December!!!  Thank you so much for continuing to brave the challenges of the moose!  Happy New Year!
April W., USA  2003/01/04

Hey there Dan!  The piece (on the eggnog cups) went beautifully!  And thank you!  I'm sorry I didn't get in touch with you earlier, the holiday schedule has been crazy!  But we had it on our unique gifts package about three weeks ago and then last week I rented "Christmas Vacation" and showed everyone the greatest gift I had ever found... We did this last week.  I am putting together a copy for you and I will send it out ASAP!  I'm heading to work at the Rose Bowl down in LA this next week but once I get back I will ship you out a copy!!!  I hope you had a great Holiday! and have a wonderful New Year!!!  Ohhhh and you made my dad's Christmas!  He even had tears in his eyes!
 Paul Horton, KXLY TV, Spokane, Washington, USA  2002/12/27

Moose-t be Santa: Film fanatics find perfect prop for their own 'Christmas vacation'
Ready for a yuletide story?  There's a real heart-warmer behind these goofy moose eggnog cups in the picture, beginning with the fact that I and so many others are unabashed fan of the classic movie, "Christmas Vacation," starring Chevy Chase.  Chevy plays Clark Griswold, the sincere but hapless family man who tries with all his might to have the best darned Christmas ever for kith and kin (an alliteration he boggles in the movie as only he can.)  He is truly a one-man Christmas fiend.  He finds a giant tree in the wild and crams it into his living room.  He hangs thousands of lights on his house.  He fights with the yuppies next door who don't understand his love of the season -- all the while embracing an ensemble cast of wacky extended family members.  My favorite is the free-loading trailer-park cousin played pitch-perfect by Randy Quaid.  Which brings us to the eggnog cups.  There is a scene in this classic tale in which Quaid and Chase are toasting the season, each with a cup of eggnog poured into glass cups adorned with a set of antlers.  True "Christmas Vacation" diehards could quote lines of dialogue, just ask.  In any event, at some point before my own Christmas, having just had our traditional annual showing of the flick at home, I began to wonder if I could find a reasonable facsimile of the (eggnog) cups.  Don't ask me why, but I got it into my head that somebody somewhere must be making them.  After spending just 10 minutes on the Internet, I had my somebody. Dan Herauf of Calgary -- yes, that Calgary -- has for two years now been offering the moose eggnog cups inspired by the movie.  Orders have been so brisk this year that a bulletin on his Web page warns that all (eggnog) cups for the Christmas 2002 season are sold out.  But here's the good news: He's already getting ready for 2003.
Herauf was a computer programmer who began this quirky business with his brother.  At first, it was essentially a Web site (www.CanadianMoose.com) that offered a few products like salad bowls and holders for rolls of toilet paper.  "I didn't think of eggnog cups at first," he said in a telephone interview from his home, which also doubles as his base of operations.  But with the Web site carrying the word "moose," he was soon deluged with Web surfers who wondered if he had the famous moose cups from the movie.  "It was incredible," he said. "I have learned a lot from this, and what I learned is that this movie has a real cult following.  It's like `The Rocky Horror Picture Show.'"  One man wanted a half-dozen cups for the formal table at his wedding.  Others told him how they had "Christmas Vacation" viewing parties, dressing up like the characters and drinking eggnog.  Demand was so strong that it didn't take Herauf long to decide he should follow the first rule of business: Give the customer what they want, even if you don't have it at first.  From those humble beginnings, the eggnog cups are now his prime product.  He did call Warner Brothers, the studio that produced "Christmas Vacation."  He wanted to get a better idea of how to design the (eggnog) cups.  But a props manager who worked on the movie told him the actual (eggnog) cups used in the film were custom-made and had probably been destroyed or lost long ago.
So Herauf went to work, talking to glassblowers and other artists, before settling on the design for the (eggnog) cups he sells.  So is he a true-blue "Christmas Vacation" diehard too?  "I like it," Herauf said.  But, no, the man wasn't about to quote any lines of dialogue.  I guess that leaves the job to me.  There's a line that Chevy Chase's father delivers to his son when he first sees the house all lit up, a line that applies nicely to the eggnog cup: "It's a beaut, Clark!"
To order your own eggnog cups so you can sit around the hearth and pretend you're Randy Quaid and Chevy Chase, simply log onto www.CanadianMoose.com and follow the instructions.  The eggnog cups are $50.40 each, in U.S. dollars.  That includes shipping.  So merry Christmas vacation, and to all, a good cup of eggnog.
Tom Moroney, Daily News Tribune Newspaper, Waltham, Massachusetts, USA  2002/12/26

Hello, my name is Tina, I ordered 4 (moose) mugs from you, and we love them.  They sat with us at the Xmas table.  Thank you again.
Tina B., Illinois, USA  2002/12/25

Dan: Donna's (horsehair art) belt for Mark arrived today - safe, sound and just beautiful!  I am emotionally moved with the PERFECT results in all categories and now am anxious for Mark's return from the holidays to receive the gift.  I feel strongly he will also be pleased.  Happy Holidays with a huge thank you for helping with this.  My best to you and yours.
Sylvia P., Maine, USA  2002/12/23 

Dear Canadian Moose - I want to thank everyone involved in getting the moose eggnog cups out in such a timely manner...even though it may not have seemed that way.  I frequently read your updates and thanks to your hard work and persistence, I received my (eggnog) cup just before Christmas.  It must be very nerve wracking and overwhelming trying to get all the orders out on time but you did a great job!!
Just to give you a little background as to why I was hoping to receive it before Christmas, 2 years ago my brother bought me a Leg Lamp (from A Christmas Story...one of our favorite Christmas movies).  He built an identical crate for it with Fragile written across it and all.  It was a complete surprise to me and ever since, I've wanted to get him something just as spectacular from one of our favorite movies.  When I saw Christmas Vacation, I thought of finding an eggnog cup like the one Clark and Eddie used for their eggnog.  I did a search on the web thinking I'd never find anything but then came across your site.  My brother is going to be blown away to get this for Christmas!  Never would he think to receive something so unique and funny!
Thanks again to everyone for their hard work!  You should all be proud of yourselves for a job well done!  Sincerely
Jennifer P., Connecticut, USA  2002/12/21

THANK YOU SO MUCH!!  We love the eggnog cups.  We followed all your notes and yes, they came just as you promised (I was so tempted to call).  Just to let you know we also have the dickey and sweater that Eddie wears in the eggnog scene.  Thanks again and MERRY CHRISTMAS.
Pam V., Illinois, USA  2002/12/18

Dan, I got the (eggnog) cups today (2 days early) despite the incorrect zip code I gave you guys!!  They are perfect and you were right...I ordered the eggnog cups.  Thanks for your help and I apologize for disturbing you but I'm thrilled to have them!  Thank you again!!
Gary M., Kentucky, USA  2002/12/17

I got my eggnog cups.  They are great.  No breakage.  I can't wait to give to my husband on Christmas morning.  You guys made my year!  Thanks.
Georgia T., Oklahoma, USA  2002/12/16

Hello!  We absolutely love this movie (Christmas Vacation)!  Why not have a Christmas Vacation trivia game?  My husband, brother-in-law & I can pretty much recite the movie so I thought this would be a fun game.  I just found out about these mugs but rest assured I will be getting them for next Christmas!  Let me know what you think.  Have the hap-hap-happiest Christmas this side of the nuthouse.
Amy P., USA  2002/12/15

Dan, the Moose Eggnog Cups arrived yesterday in absolutely flawless condition.  The anticipation really builds when you are trying to get the cups out of the packaging.  They were really secured well in there. :)  The cups are straight out of the movie and I'm still laughing to myself.  They're great!  Thanks again.
Michael K., Illinois, USA  2002/12/12

Dan, just to let you know that I picked the eggnog cups up from our post office Saturday morning, all intact, and my wife is well pleased, which is testament to your packaging, as some of the boxes where punctured but the mugs (eggnog cups) were OK.  Dan, its been an experience, thanks for your attention and making it work as smoothly as possible.  You have a good Christmas.  Regards.
John C., England  2002/12/09

We got them!!!!  The moose mugs (eggnog cups) are great!!!!!!  They are sure to be a classic in our house!!
Paula J., Pennsylvania, USA  2002/12/06

Hi - I would like to thank you for the prompt shipment of my order of Canadian pins.  They arrived in excellent shape, well packaged, and exactly as described on your web site.  Thank you for the gift of the Canadian flag luggage tag - it was very thoughtful of you to send this.  You should know that all of the above is destined for my son, who, with two friends, is backpacking around the UK and Europe.  They are presently in Austria and will be giving out the pins as they travel, as souvenirs of Canada.  So on behalf of these three teenagers, I thank you.  Sincerely.
Brenda G., Ontario, Canada  2002/12/04

Our 6 replacement Christmas Vacation Moose Mugs arrived without any breakage.  We are looking forward to eggnog with our family on Christmas Eve.  Thanks for the great service!
Patricia R., Idaho, USA  2002/11/29

Hello, I just received my order (smoked salmon).  Everything is great.  Thanks for your help!
Edward L., Vienna, Austria  2002/11/20

Hi Dan.  Thank you so much for your email and I understand you spoke to my husband, Andy yesterday who confirmed we would like to go ahead with the order.  You're right it is a lot of money on postage but I was so excited when I found your website that I just had to have the (e, I'd been searching for them for so long.  Maybe one day we will be able to visit Canada and add a few more to the collection, I'm interested in the eggnog bowl!!!  I greatly look forward to receiving my e and I understand you kindly included some (Bear Claws) salad servers.  Many thanks and have a wonderful Christmas.  Kindest regards.
Elaine A., England  2002/11/20

Dan:  I am not much of a computer person.  My daughter found your web site.  We received the moose mugs last week.  Appreciate the fast turnaround time.  I thought they were great and my kids will love them.  We watch Chevy Chase National Lampoon's Christmas Vacation movie at least 3x over the holidays.  They are wrapped and hidden from my big kids inquiring eyes.  Have a great holiday.
Dora M., Ohio, USA  2002/11/10

Hello, I received this order today.  All 4 (moose) mugs were in perfect condition.  Very good packing!  We look forward to watching the movie while sipping eggnog this Christmas.  Thank you.
Kermit M., Ohio, USA  2002/10/17

Thanks for getting back to me so quickly.  I guess what people say on your web site about good service is true!  I'll be calling shortly for some Eggnog cups.
Garrick C., Alberta, Canada  2002/09/27

Oh how absolutely cool!!!  I stumbled upon your website trying to locate the Rant -- as due to mine being deleted somehow.  I am so excited.  I am getting married to a Canadian and moving to Canada in March 2003.  I only get across the border once a month and I always stop at duty-free (and of course I have shopped at Roots) but your site is a blessing.  I am unable to order at this time but I thank you so much for providing such a service.  Even though I am an American now, proudly, I will say soon "I am Canadian!"  Thanks again, I will contact you soon with an order.
Loe (Canadian under construction!), USA  2002/09/20

Thanks for your prompt response-----you are way ahead of schedule---which is great---I was hoping to get by Christmas!!  Thanks
Jack C., Georgia, USA  2002/09/11

Dan, thanks for the info!  If only customer service were so good in all companies!!!  Have a great day!
Lesley C., Quebec, Canada  2002/09/05

Hi Dan.  I received my USA jacket last weekend - it's great!  It was also a real pleasure to talk to you by phone and hear more about that beautiful Canadian paradise that you call home.  Keep CANADIAN MOOSE going strong!  Thanks again for a beautiful, well-made product.
Barbara S., Massachusetts, USA  2002/09/05

Hello Dan, yes I received the package today and the (eggnog) cup is in good "health"!!  Your new packaging system seems to be working.  I want to thank you for making sure all my (eggnog) cups arrived intact and making sure you have a satisfied customer.  Which by the way I am. You have a life long customer and of course I will be checking out your web site for any further items.  Again, Dan I want to thank you for your efforts.
Mike R., Washington, USA  2002/08/16

Hi Dan, We received the eggnog cups today.  My husband was absolutely thrilled with them.  He put them in the china cabinet and can't wait to get some eggnog to replay CHRISTMAS VACATION.  He even called his brother to share his excitement over the (eggnog) cups (he is also a Christmas Vacation movie fan).  While we did not have eggnog tonight, we did drink out of them for our dinner meal.  It was great fun.  Thank you.  It was worth the wait.  :)
Dawn R., New Hampshire, USA  2002/08/15

Hi Dan - Success!!  My eggnog cups arrived safe and sound in Connecticut.  Thanks for your persistence in getting this job done.
Karin M., Connecticut, USA  2002/08/15

CHECK OUT THE FOLLOWING CONVERSATION THREAD ABOUT THE MOOSE MUGS:
THESE ARE DIE-HARD "CHRISTMAS VACATION" FANS!!
(conversation thread shown in purple)

Hi, I'd like to place an order for eggnog cups and I'm trying to verify whether or not my order, if placed within the next 2-3 days, would be ready for Christmas.  Please let me know.  Thanks.
Sandy M., California, USA  2002/08/06

Sandy, hello and thanks for contacting CanadianMoose.com!  I apologize for the confusion that we are probably causing with our eggnog cups. As you probably read, we are in the middle of testing shipments, with new packaging methods, for the eggnog cups. Unless we completely discontinue the eggnog cups, you should be able to get your eggnog cups for Christmas (if ordered soon). We don't process your credit card until we actually send your order out so you won't be out any money if we can't get your order out by Christmas. Once we solve the shipping issue (so the eggnog cups don't break during transit), we should be able to catch up on orders rather quickly.  I hope this helps. Please let me know if you need any other information.  Thanks and have a great day, Sandy!
Dan Herauf, CanadianMoose.com  2002/08/06

OH NO DAN - SAY IT ISN'T SO!!!!!!! Please do not tell me you're considering discontinuing the eggnog cups.... I have searched high and low to find the God-like moose eggnog cups for not only myself, but also as a gift for my nephew, who will be graduating from college in December. I have earned the reputation as being able to find ANYTHING (but until now, the moose has eluded me) - so getting these for him will elevate me to God-like status in his eyes. Watching Christmas vacation is a family tradition.... and for years now we have ALL coveted the eggnog cup.  I will do my best to fax my order to you tomorrow (or can I e-mail the order and phone in the credit card?). One more question - if I buy 4 eggnog cups, but want two sent to Florida (for my nephew) and two sent to California (for me) - will the discount still apply? If not, no big deal - I MUST HAVE THOSE EGGNOG CUPS!!!!! 
Thanks for your quick reply - and please... please.... PLEASE DAN - DON'T DISCONTINUE THE EGGNOG CUP!!!!!
Sandy M., California, USA  2002/08/06

Sandy, hello again! Thanks for your words of support - we are doing our best to continue these eggnog cups but it almost getting to the point where it would be safer (and cheaper) to hand-deliver these things! How much carry-on luggage are you allowed, anyway?! Not a problem with splitting your order up between Florida and California. And yes, I will still give you the discount - we are here to make friends, not enemies.... That's it for now - thanks, again, for your interest and patience, Sandy. Have a great day!
Dan Herauf, CanadianMoose.com  2002/08/06

(e-mail was titled "moose mug plea")
Dear Dan, I'm beggin' ya! Please don't discontinue the moose mugs.  I am the sister of Sandy, the author of the recent plaintive plea to re-evaluate your thoughts of discontinuing the moose mugs. I am also the mother of the college graduate who Sandy intends to get the mugs for. My son has been a fan of Christmas Vacation since he was a small child and he has received CV related gifts over the years to include Cousin Eddie's dickie and a V neck sweater to wear is with, the wooden turny decoration that Eddie knocks to pieces, and several plastic squirrels (its a little squeaky noise....). NOTHING, but nothing could compare to the moose mugs, however, and my sister and I have combed antique shops over multiple states in search of the elusive mug. For over 15 years the moose mug has been our holy grail (we're Monty Python fans too....). When Sandy found them on your website she knew she had found the perfect gift to reward my son when he graduates early from college. She knows that bestowing that gift ! will elevate her to the high priestess of gifting! It will also be a remembrance my son will cherish for years. So....please, please, please, don't continue the mugs: at least until Sandy can fulfill her life's search. Thanks for listening--
Sharon L., Florida, USA  2002/08/07

Sharon, hello! Thanks for your note - I am finding out there is quite the moose mug following out there! We're doing our best to get over the 'packaging and shipping' bug right now (for the eggnog cups only; the moose mugs are more bullet-proof (being completely hand-blown) and ship much better). If we can solve this bugs, the continuance of the eggnog cups will be assured.  Thanks for your words of support. We will do our best!  Have a great day, Sharon (coincidentally, I have an older sister named Sharon)!
Dan Herauf, CanadianMoose.com  2002/08/07

(e-mail was titled "bribes, offers, and cajoling")
Dear Dan, Thanks for your note! I am breathing easier now, with a glimmer of hope that the moose eggnog cup shall adorn my son's hand in his after graduation soiree. Even as we speak, I am composing my moving tribute to you that will be used as the first ceremonial toast. That, of course, will be followed later in the ceremony by the Chevy Chase diatribe about Bing Crosby dancing with Danny f-ing Kay. My sister almost knows that one by heart! 
I read in Sandy's note that she is offering bribes. Note to you: she makes wonderful brownies with some sort of liquor in them and her choco-cherry walnut bars have been known to move strong men to tears (when they found out the bars were all gone). Maybe you should just make her 'bring you a shrubbery!" (I figure you MUST be a Monty Python fan, aren't you?)
Perhaps you should just elect to fly down here with the cups and join the graduation celebration. We shall lift you on our shoulders and parade you triumphantly through beautiful downtown Lutz (approx. 2 blks long) as you hold the moose mugs on high (strapped carefully to your hands under which a safety net shall be strung).
Here's hoping all the 'bugs' get worked out of the shipping process and please remember that the word 'fragile' brings out the absolute worst in American postal workers. Sandy says you all laughed about Jim Carrey's routine in Ace Ventura. That would have been funnier if it wasn't so close to the truth! Thanks again for working with Sandy to fulfill this special gift!
PS-We shall send you a photo of Jason in his dickie, hoisting the eggnog cup. It might make a lovely testimonial for your web page.....
Sharon (yes, I too am the oldest sibling) L., Florida, USA  2002/08/07

Sharon, hello again! Coincidentally, I am one of the Knights That Say Ni. We will do what we can and hopefully, Jason, can have the cups in time to eat, drink, and be merry!  P.S. I am open to any and all bribes - the address is below (I am a mushroom in the basement!). Keep in touch, Sharon!
Dan, CanadianMoose.com  2002/08/07

As a knight who says 'ni' - you are quite brave AND efficient... I've been keeping up with the status on the webpage, and, if I'm not dreaming - it looks as if there will be a shipment of eggnog cups heading to Florida and California in the near future. YEAH!!!!!!!
This is, without a doubt, the most anticipated shipment I've ever ordered. I can't wait for my sister Sharon to call and tell me you mistakenly sent my two eggnog cups to her - she'll be thrilled when I tell her it's no mistake - that she gets two of her own for Christmas. I can't thank you enough for working with me on these Dan - this really will make me the Goddess of gifting.... I must admit - Sharon and I were ready to have you fly the eggnog cups to Florida and show you a good 'ole Southern Christmas (complete with spiked eggnog and black dickies). Thanks again - I'll be in touch when my treasures arrive. Many, many, MANY thanks!!!!!!!!
Sandy M., California, USA  2002/09/12

Sandy, hello! Yes, you are next on the list - with any luck, your order should be going out by early next week (that is when we get our next shipment in). Thanks for the support and just send me another shrubbery!
Dan, CanadianMoose.com  2002/09/12

Hi Dan, I just checked the website and was THRILLED to see the latest update. I'm just a little nervous and wanted to check and see if you think we're still okay for getting my nephew's graduation gift to Florida by December 21st. Also, my sister has asked that I get your shirt size as she has found something that "Dan MUST have"... so, please let me know so I can pass the requested info along. Hope all is well with you. Take care.
Sandy M., California, USA  2002/11/14

Sandy, hello! Yes, we have finally received a new shipment of eggnog cups - we will be getting into the packing of them right away tomorrow. Your order is on top of the pile - sorry for the delay and thanks for your patience, Sandy. We should have no problem making the Dec 21st deadline - we are still even pushing for Thanksgiving to get caught up. Regarding shirt size, I wear an XL or XXL (tall and lean and dislike tight clothing). Will I have to pose wearing the shirt? Thanks and have a great day, Sandy!
Dan, CanadianMoose.com  2002/11/14

(e-mail was titled "As Aunt PittyPat said to Uncle Peter...")
...I am SURE the 'Gone With the Wind ' allusion did not escape you...
"Get me my smelling salts. I believe I am suffering from the vapors!"
Yes, it's true (insert mental picture of me breathing steadily into a small brown paper bag) -- the eagle has landed; the mugs (eggnog cups) are in the house!  My dogs alerted me to an intruder in their midst and I gazed out the window (more than half expecting to see my father -- AKA "the drop in king") and my sight was obscured by a large FedEx truck backing into my driveway.  My heart began to beat faster: my breathing accelerated.  "Be calm" I cautioned out loud.  "Don't get your hopes up."  Now perhaps this is the time to advise you that I have watched each approaching FedEx truck with childlike anticipation over the past month.  "Are they slowing down?" I asked myself.  "Is he looking this way?"  But, alas, they passed me by with only a smile and a wave.... (they are a friendly lot, these FedEx guys.... I attribute it to their knowing they get to kick our packages around for hours as they pack the truck.)
But --- I digress ---.  I watched the truck as it backed up slowly.  My thoughts drifted from "please tell me he's not just turning around" to "hey! are you blind? do you see that car there?"  Finally a man appeared at the side of the truck and he was carrying a large brown box.  "Damn", I said out loud for no particular reason (allusion to Forest Gump -- another favorite movie).  "Unless Dan has sent me the god-like moose punch bowl, that box is too big!"
I disheartenedly met the delivery man (some people just should NOT wear shorts...) and he pointed out a note that said, "Sharon, read this first."  Now since most of my friends assume I am clever enough to master the fine art of opening a package, my anticipation again kicked into first gear (knowing that some Canadians think we Southerners are a backward lot) and my eyes scanned the package for a return address.  The sight of your return address label was as welcome as a airline manifest with no middle eastern surnames on it.  "Yes!" I chortled with glee: "they're here!"
"Something you were looking forward to?" asked the semi-deafened FedEx guy.
"If you only knew" I responded.
I rushed into the house to grab my phone and call Sandy at work.  I reasoned that even though she couldn't be with me in person as I gazed lovingly on what I previously thought to be unobtainable, at least she could be involved in the moment via the phone lines.  "They're here!" I squealed when she answered the phone.  "Are they all right?" she asked. "I don't know" I said. "I'm going to open them with you on the phone."
Upon further inspection, I saw that the big box was in fact four boxes and she told me that two of the mugs (eggnog cups) were for me. All the blood rushed to my head and I was overcome with the thrill of ownership.  I may never ride inside of a Trojan Rabbit, but at least I can die a happy woman, knowing I was one of the chosen few who are allowed to possess the moose mug (eggnog cup)!
I attempted to carefully follow your instructions, reading thru them before putting cutting implement to tape.  I took a deep breath and sliced thru the tape and promptly opened the bottom of the first box! "Would it have killed him to mark 'this side up' on the box?" I asked Sandy.  "Point that out to him"